CONTACT US

WE'RE HERE

Whether you have a question about your order, need help with your Themis, or just want to say hello — we'd love to hear from you.

Email support@st-ouro.com

Response Time We respond to all inquiries within 1–2 business days, Monday through Friday.

For order-specific questions, please have your order number ready and include it in your message. It helps us take care of you faster.

FAQs

Returns & Exchanges Visit our Return & Refund Policy for full details on how to initiate a return.

Shipping Questions Visit our Shipping Policy for information on delivery timelines and tracking.

Warranty & Product Support Visit our Warranty and Product Care pages for information on coverage and how to make a claim.